frequently asked questions
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Diapers and Pants
Do your diapers use water-based inks?
Yes! The inks in our diapersare water-based. This is in line with our research and development and follows our eco guidelines. Our diaperr colour has not been set by any nasty chemicals.
Do your diapers contain harsh chemicals?
No, Rascal + Friends diapershave no latex, chlorine, fragrance, lotions and use water-based inks. We developed our diaperswith babies’ sensitive skin in mind.
My baby's diaper can smell like urine when full
Rascal + Friends diapers do not use nasty chemical fragrance or lotions to mask the urine smell. Our diapers have a breathable backsheet to draw moisture away from delicate skin and keep your baby dry.
What are Rascal + Friends diapers made from?
The premium materials in Rascal + Friends diapers are sourced from around the world and the same as in all diapers worldwide. They are predominately made of: fluff pulp, super absorbent material (SAP), polypropylene nonwoven fabrics, polyethylene film, together with some fastening and elastic materials. All materials undergo a stringent product safety assessment and are manufactured under strict guidelines.
Are Rascal + Friends diapers made in New Zealand?
Rascal + Friends is 100% NZ owned and designed. We sourced our premium raw materials from around the world and assemble them in China. We do this so our product is affordable to families and we can take advantage of technology growth and innovations.
What is your 3D Core?
Rascal + Friends have taken advantage of a new innovation. Our 3D Core increases the absorbency area, creating absorbency channels down the side of the core to help prevent sneaky leaks. You can find these next to the Double leak guards. Check them out by lifting the 3D Core up.
Our absorbency channels don't feature in Newborn nappies. This is because of the small volume of liquid produced by younger babies
Do you use super-absorbents in your products?
All disposable nappies use a type of super-absorbent, and our Rascal + Friends nappies use sodium polyacrylate (SAP) to draw out the moisture away from the baby and into the nappy.
Do you have sample packs
We are currently working on our samples program
Why has my baby's diaper started to leak at night?
The weight range on each of our packs is a guide only and quite often moving to the next size up will stop the leakage issues. The factors that can sometimes lead to leakage are the many movements your baby makes everyday, the nature of your baby's bowel and bladder habits and the size of the diaper your baby is wearing. That said we know every baby is different, so the occasional leakage problem can occur.
I'm finding the tabs short or too tight
Our tabs are designed to fasten closer to the hips compared to other leading brands. This is a new innovation and follows global trends. Especially for newborns this means less pressure on their precious belly button.
Why do Rascal + Friends not have boys and girls diapers ?
Rascal + Friends follows global trends of unisex diapers . Our diapers are carefully designed with new innovations to absorb moisture and provide maximum comfort in unisex design.
The size guide on the pack doesn't suit my baby
Our nappies are available in a range of sizes to suite every stage of development. Every Rascal + Friends diaper pack features a weight range to help parents select the most appropriate diaper for their baby. The weight chart is designed as a guide only with fit and comfort differing from baby to baby. This range is used as there is so much variation in baby's shape and build.
My baby is a tummy sleeper
Tummy sleepers are tricky and most babies will go through this stage of tummy sleeping. Try moving to the next size up so the diaper sits higher. Another trick is putting the diaper on back to front at night.
Are your disposable diapers sustainable?
We use sustainable pulp in our diapers!
Are your diaperscruelty free and vegan?
Yes, our diapersare cruelty free and vegan! We are proudly certified by PETA.
Do Rascal + Friends contain Glyphosate?
No! We have no Glyphosate in our nappies. In fact, we are the first diaper in the world to be BioChecked Non Glyphosate certified!
Are your diapersdermatologically tested?
Yes! Our diapersare proudly certified by Dermatest.
What is the gel inside the diaper?
I've found some gel on my baby's skin
On occasions a small amount of gel (SAP) can come out of the diaper core and onto your baby's skin. It can be removed with a baby wipe or damp washcloth.
I've noticed R+F packaging has changed recently, why is this?
While we have changed our packaging design, we can assure you that our diapers are still the same! After some research we found that parents were more concerned with performance and function, so we changed our packaging to reflect this. We still continue to have no nasties in our products!
Where can I find Rascal + Friends diapers?
Rascal + Friends diapers are exclusively available at Lazada, Robinsons Supermarkets and GoRobinsons.